We do three things

They run in sequence: understand the process, build the part that genuinely needs a system, then make sure the floor and your customers actually use it.

AI transformation advisory

Map the process, then find what is genuinely worth automating.

We start from the work as it happens, not from an idealised flowchart. We interview the people doing it, inventory the systems and the data moving between them, and mark every point of rework, handoff and manual patching. Then we rank it: build now, wait until the data is clean, or leave alone.

  • Current-state process map with a list of breakpoints
  • Data flow diagram and system inventory
  • Prioritised roadmap with expected return
  • A phased plan you can actually execute

Custom WMS

A warehouse system shaped to your warehouse, not the reverse.

Packaged WMS asks your warehouse to adopt its logic. Custom goes the other way. We build around your bin rules, pick paths, and batch and expiry handling, then connect it to the ERP, storefronts and carriers you already run. It has to work on a handheld on the floor, not on a form filled in back at the office.

  • Receiving, put-away, picking, dispatch and stocktake
  • Bin, batch and expiry management
  • Barcode workflow on handheld devices
  • ERP, e-commerce and carrier API integration
  • Live stock levels with a full movement history

Custom LINE bot

A bot that queries your real data, not a keyword menu.

Most LINE bots are an FAQ behind a menu. A dynamic one reads your actual records — order status, stock, booking slots, membership — so a customer can ask in plain language and get a correct answer. When it does not know, it says so and hands over to a person rather than inventing something.

  • Live queries against your internal systems
  • Natural language understanding and intent routing
  • Rich menus and LIFF pages
  • Clean handover to a human agent
  • Conversation logs and recurring-question analysis